Your personal information
How information supplied through our website is used when you contact Fire Protect Services about a fire door inspection.
Who this notice covers
This notice covers visitors who send an enquiry through our website or contact us about our services.
Fire Protect Services provides fire door inspections. Information about cookies and preference controls is explained separately in our Cookie Policy.
Privacy contact
For questions about your personal information or to make a data protection request, contact Fire Protect Services.
Information you provide
Our contact form asks for:
- First name and last name.
- Company name.
- Email address and phone number.
- An optional message about your property and the help you need.
Your name, company, email and phone fields are marked as required. If these are left blank, the form cannot be submitted. You can contact us by email or telephone instead.
We receive the information you choose to include in your enquiry and subsequent correspondence. Please share only information relevant to your request and avoid unnecessary sensitive information or details about residents or other people.
Why enquiry information is used
Your enquiry details allow us to understand your requirements, answer questions and discuss or prepare a quotation for a fire door inspection.
Where you ask us to take steps towards an inspection contract with you personally, the relevant lawful basis is taking those steps at your request. General enquiries and communications with people acting for a business are considered under legitimate interests in responding to requests and managing business relationships, balanced against the person’s privacy rights.
Making an enquiry does not itself provide consent to optional cookies or direct marketing.
Website technology and access
The website uses WordPress and an Impreza contact form. CookieYes provides its cookie preference controls.
Delivering an online enquiry involves the website and email services used by the business. The specific providers, recipients, technical-log information and any overseas access or storage arrangements are currently being confirmed. Please contact us if you need information about the handling of a particular enquiry.
How long information is kept
Retention information for enquiries, related correspondence and any subsequent inspection records is currently being confirmed. No fixed period is stated in this notice.
Contact us for information about the records relating to your enquiry or to request deletion. A deletion request is considered under the applicable data protection rules and may be subject to legal exceptions.
Your data protection rights
Depending on the circumstances and lawful basis, you may have the right to:
Access and correct
Ask for access to your personal information and request correction of inaccurate or incomplete details.
Erase or restrict
Ask for erasure of your information or restriction of how it is used, where the legal conditions are met.
Object or transfer
Object to processing based on legitimate interests and request portability where that right applies.
Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing. Rights are subject to the conditions and exceptions in data protection law.
Use the contact details above to make a request. Proportionate information may be needed to verify your identity.
Questions and complaints
If you have a concern about your information, please contact us so it can be investigated. You also have the right to complain to the Information Commissioner’s Office (ICO).
Updates to this notice
This notice will be updated as the business’s data handling details are confirmed or its use of personal information changes. The revised date will appear at the top of the page.